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Intelligent Automation

Automation that thinks, and stops when it should.

We automate the work your existing systems cannot handle on their own. The AI does the routine. When it is unsure, a person steps in. Every decision is recorded, so you always know why something happened.

Quality-inspection station on a packaging line - overhead vision camera on a steel arm, conveyor belt with units, indicator LEDs
Inspection · Specialty packaging plant
Why most automation stalls
Bots that break every time the screen changes.

Bots that read from a screen are fragile by design. The first time the page changes, the bot stops working. By then, the people who built it have usually moved on.

Automating the easy step and leaving the hard part to people.

Most automation goes after the simple 20% and leaves the messy exceptions to your team. Now your team handles the hard cases with less context than before.

Systems nobody trusts to run on their own.

An AI that cannot explain why it made a decision will sit in a test environment forever. People need to see the reasoning before they trust it with live work.

What we build

Four pieces of a real automation platform.

See the process
Understand the work before you automate it.

We look at what your systems actually do, day to day. Not what the process document says they do. We start every project here. Most projects fail because they skip this step.

Rules + AI
Strict rules where it matters. AI where it helps.

Some things have to follow the rules exactly, because regulators require it. Others have too much variation for rules alone. We use both in the same system, with one audit trail.

Long-running tasks
AI that works for hours, not seconds.

Multi-step work running across your tools. When the AI is not sure, it stops and hands the task to a person. It never carries on guessing.

Edge cases
The 20% that actually runs your business.

We design for the messy edge cases first. The simple cases are easy. The exceptions are where automation either earns its place or quietly falls apart.

The decision flow

Where automation should decide. And where it shouldn't.

EVENT Incoming work item SEE THE WORK Classify and check CONFIDENT? enough to act YES NO AI DOES IT Recorded and audited A PERSON STEPS IN Reviews and learns
Fig. 05 - How the AI decides what to do, and when to ask
Map. Pilot. Scale.

Three phases. Around twelve weeks to your first live workflow.

01
Map

Two weeks. We look at how the work really flows, where the exceptions sit, and which parts are worth automating. Not the parts that just look automatable.

02
Pilot

Six weeks. One workflow, one team, running on your real systems. Real users, real volume, the numbers that matter.

03
Scale

Templates, monitoring, and a team inside your business trained to add the next workflow without us.

The stack we reach for
Process & data
  • Celonis
  • Apache Airflow
  • Temporal
  • Kafka
  • dbt
AI & ML
  • Claude Sonnet 4.6
  • MCP
  • LangGraph
  • scikit-learn
  • Vertex AI
Integration
  • Workato
  • Zapier (lightweight)
  • Custom REST/GraphQL
  • Salesforce
  • ServiceNow
Observability
  • LangSmith
  • Datadog
  • OpenTelemetry
  • Sentry
Let's talk

Ready to engineer your industrial future?

Tell us what you're building and we'll tell you, honestly, how we'd approach it. We read every message and reply within one business day.