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Systems Integration

We make your systems work together.

Your CRM, your ERP, your field app, your reports. All in different places. We connect them so your team works from one screen, and your data stays up to date. Without ripping anything out.

Three things we believe
Your team is doing integration manually.

Copying numbers between systems. Reconciling spreadsheets. Chasing the right version of a customer record. That is still integration. Just done badly.

Most integration is glue code that breaks.

Built quickly, never documented, only one person knows how it works. Then they leave. We build it properly. Documented, tested, monitored.

The point is one source of truth.

When sales, operations, and finance look at the same customer, they should see the same numbers. That is the goal.

What we build

Four ways we connect your systems.

Real-time
Live, not nightly.

Data flows between your systems as it happens. Not at 2am in a batch job that breaks every Tuesday.

Hub-and-spoke
One place to manage every connection.

Every integration runs through one platform you control. Not thirty scripts hidden on different servers.

Built for failure
What happens when something breaks.

Systems go down. We design for that from the start. Retries, alerts, dashboards that show you what is failing and why.

API-first
Clean contracts between systems.

Proper API contracts. No screen scraping. No hidden database hooks. Survives a vendor upgrade.

How it works, drawn

One layer. Every system connected.

INTEGRATION LAYER one source of truth CRM ERP Finance Field app Reporting Data warehouse REAL-TIME · MONITORED · BUILT FOR FAILURE
Fig. 17 · Every system connected, through one layer you can see and control
Selected work

Three projects. Three problems solved.

Manufacturing · Plex + Salesforce
One customer record across sales and the floor.

A $400M manufacturer had customer data in Salesforce, orders in Plex, and shipping in three freight systems. We connected them all into one real-time view.

60%
Less time reconciling
Real-time
Sync on every change
12 weeks
Live across all three
Insurance · Policy + CRM + reports
Quote to policy to renewal, in one flow.

An insurer's underwriters were working in three systems for a single quote. We connected policy, CRM, and reporting so the whole workflow ran from one screen.

5 → 1
Systems per quote
42%
Faster turnaround
$1.2M
Saved per year
Retail · Loyalty + supply chain + POS
Loyalty data on the floor, in real time.

A multi-region retailer had loyalty, supply chain, and POS in three systems. The shop floor never saw the full picture. We connected the three so every transaction was informed by it.

3 systems
Connected
+18%
Loyalty redemption
10 weeks
Live in all stores
How we work

Four things we hold to.

01
Contracts before code.

We agree what each system promises before we connect them. Otherwise the integration breaks every time anything changes.

02
Real-time by default.

Nightly batches were the right answer in 2005. We design for real-time. Batches only where the business genuinely does not need it sooner.

03
Monitored, not hoped.

Every integration has a dashboard. Every failure has an alert. Nothing runs silently in a corner.

04
Easy to change.

Systems get replaced. Vendors get upgraded. When one piece of your stack changes, the rest should not need rebuilding.

The default stack
Integration platforms
  • MuleSoft
  • Workato
  • Boomi
  • Tray.io
  • Zapier
Message bus
  • Kafka
  • RabbitMQ
  • AWS EventBridge
  • Azure Service Bus
API tools
  • REST · GraphQL
  • gRPC
  • OpenAPI
  • AsyncAPI
Monitoring
  • Datadog
  • OpenTelemetry
  • Sentry
  • Custom dashboards
Let's talk

Ready to engineer your industrial future?

Tell us what you're building and we'll tell you, honestly, how we'd approach it. We read every message and reply within one business day.